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James Island Hardware

Are you tired of searching high and low for the perfect hardware store to meet all your needs? Look no further than James Island Ace Hardware! With their knowledgeable staff, extensive inventory, and commitment to customer satisfaction, it’s no wonder they have earned a reputation as one of the most reliable hardware stores in the industry. In this article, I’ll highlight the top five reasons why James Island Ace Hardware should be your go-to hardware store – so grab a cup of coffee and get ready to learn why James Island Ace Hardware should be your next destination for all your hardware needs!

Competitive pricing and discounts

Let’s face it – hardware can be expensive. But at James Island Lowwcountry Ace Hardware, you’ll find competitive pricing and discounts that make it easier to stick to your budget. They offer a price match guarantee, so if you find a lower price at a competitor’s store, they’ll match it. Plus, they offer regular discounts and promotions to help you save even more.

Their rewards program is another great way to save money. With every purchase you make, you’ll earn points that can be redeemed for discounts on future purchases. And if you’re a contractor, you can sign up for their Contractor Rewards program to earn even more benefits.

At James Island Ace Hardware, they understand that every dollar counts. That’s why they’re committed to offering competitive pricing and discounts that make getting the products you need easier without breaking the bank.

Exceptional customer service

Lowcountry Ace Hardware

At James Island Ace Hardware, customer service is more than just a buzzword – it’s a way of life. From the moment you walk through the door, you’ll be greeted with a smile and a warm welcome. Their staff is knowledgeable, friendly, and always ready to help.

If you have a question or need assistance finding a product, their staff will go above and beyond to ensure you get the help you need. They’re passionate about what they do and are committed to providing exceptional customer service every step of the way.

And if you’re unsatisfied with your purchase, they offer a hassle-free return policy. They want you to be completely satisfied with your experience at James Island Ace Hardware, and they’ll do whatever it takes to make that happen.

Convenient location and hours of operation

Location is everything when it comes to hardware stores. You want to find a store that’s conveniently located and easy to get to. James Island Ace Hardware is located in the heart of James Island, making it easy to access from anywhere in the area.

Their store is open seven days a week, so you can always find a time to shop that works for you. They’re open and ready to serve you whether you need to stop in on your lunch break or after work.

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And if you can’t make it to the store, they also offer online ordering with in-store pickup or delivery. It’s never been easier to get the products you need, when you need them.

Community involvement and support

At James Island Ace Hardware, they believe in giving back to the community that has supported them for so many years. They’re proud to support local organizations and events throughout the year and always look for ways to give back.

Their commitment to the community extends beyond just financial support – they also volunteer their time and resources to help those in need. From food drives to community clean-up events, they’re always looking for ways to make a positive impact.

When you shop at James Island Ace Hardware, you’re not just supporting a local business – you’re supporting a business that gives back to the community in countless ways.

Conclusion

In conclusion, if you’re looking for a hardware store with it all, look no further than James Island Ace Hardware. With their wide range of products, competitive pricing, exceptional customer service, convenient location and hours of operation, and commitment to community involvement and support, they’re the go-to hardware store for anyone in need. So, head to James Island Ace Hardware the next time you need hardware supplies. You won’t be disappointed.

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Carrie Hegenderfer
15:07 10 Apr 25
This Ace Hardware store is not really close to my house but I came here after having a poor experience at the Johns Island Ace. I was greeted by friendly employees upon entry and throughout my experience, asked if I needed help, the store atmosphere was cheerful and in organized condition, and they had absolutely no problem exchanging an item purchased at another Ace Hardware for a few other items from their store. I even spent extra money in store. I will drive the extra mileage to come to this store moving forward.
Response from the owner 16:10 10 Apr 25
Thank you so much for sharing your experience, Carrie! We’re delighted to hear that our friendly staff and cheerful atmosphere made your visit worthwhile, and that we could help with your item exchange. We’re here to serve the Charleston community with quality and dedication, and we look forward to welcoming you back to Lowcountry Ace Hardware for your future needs!
Anita Praytor
14:14 26 Mar 25
Visited Sunday afternoon 3/23/25. Always a pleasure to browse and shop at this Ace store. A man, Steve, around 4-430 totally helped me in the name of Customer Service. He cut chain for me that isn't sold separately for a hanging basket. Bigger, he followed me to checkout with a bag of soil weighing a ton. Steve insisted I bring my SUV parked in far-away Publix Land so he could lift it out of cart into my SUV. Wouldn't budge on who was moving the soil into the SUV! Thank you again, Steve! Anita
Response from the owner 15:45 14 Apr 25
Thank you, Anita, for sharing your delightful experience with us! We’re so glad to hear that Steve went above and beyond to assist you with cutting chain and helping with your bag of soil. At Lowcountry Ace Hardware, our team is always dedicated to making your visit as pleasant as possible. If you ever need further assistance, don’t hesitate to come back and see us!
Stephen Houmard
19:45 23 Jan 25
GREAT SERVICE! The older guys know everything!
Good Bye Lowes!
Response from the owner 20:00 23 Jan 25
Thank you so much for your enthusiastic review, Stephen! We're delighted to hear you received great service and that our experienced team could assist you. We're grateful for the opportunity to be your go-to hardware store in Charleston, and we look forward to helping you with any future projects!
Billy Erickson
22:34 26 Nov 24
All the employees I encountered were so helpful and friendly. The store is very clean.
Response from the owner 15:45 14 Apr 25
Thank you so much for your positive feedback, Billy! We’re so glad to hear that our helpful and friendly team, along with our clean store environment, made your visit enjoyable. Thank you for choosing Lowcountry Ace Hardware, and we look forward to assisting you with any of your future needs!
Pedro Jesus
19:33 07 Aug 24
Response from the owner 17:00 13 Aug 24
Thank you for the review, Pedro! We're glad to see you had a good experience. If there's anything we can do to make your next visit even better, please let us know.
Lauren Carter
18:39 11 Jul 24
Thad is the man— he saw our look of confusion in the paint aisle, immediately offered help, and even mixed the paint for us. So impressed by his customer service, we’ll definitely be back in the future!
Response from the owner 17:00 13 Aug 24
Thank you so much for the kind words, Lauren! We're thrilled to hear that Thad could assist you and make your experience enjoyable. We look forward to serving you again soon!
Brad Flaig
16:27 06 Jul 24
We love Ace! So helpful to not have to compete against the beach traffic or the Lowe’s traffic. This store is brand new, everyone is so helpful and the location is convenient
Response from the owner 20:00 09 Jul 24
Thanks for the wonderful review, Brad! We're thrilled to hear that you find our location convenient and enjoy our helpful staff. We look forward to serving you again!
Restora
16:11 08 Apr 24
Lovely! Has everything I always need and great customer service.
Response from the owner 15:10 28 May 24
Thank you so much for your kind words, Restora! We're delighted to hear you found everything you needed and enjoyed our customer service. Looking forward to helping you again!
Warren Weber
12:20 01 Apr 24
Nice selection of merchandise, people are friendly, reasonable prices
Response from the owner 15:10 28 May 24
Thank you for the great review, Warren! We're thrilled to hear you enjoyed our selection, friendly staff, and reasonable prices. Looking forward to seeing you again at Lowcountry Ace Hardware!
Kat T
16:43 29 Mar 24
Frank approached is within seconds of entering into the plumbing aisle, he carried us throughout the store, getting the correct fittings to put us back in business. Thanks Frank!.
Response from the owner 15:10 28 May 24
Thank you for the awesome review, Kat! We’re thrilled to hear that Frank was able to assist you so effectively and get everything you needed. We appreciate your kind words!
Rhonda Jones
21:27 27 Mar 24
Steve Thad ,and Renee the customer service person were awesome and assisted me so much with my DIY project.If you want great advice and truly kind helpful staff please give them a chance to be of assistance. All the staff there were warm,friendly, and helpful. Thanks so much I appreciate ? yall.
Joshua Johnson
12:48 14 Oct 23
Manager wouldn’t return money to my credit card despite having the same card and rewards number (no receipt), so gift card only. I was told “I’d have to look it up in the computer, it’s tedious”

After talking to other customers, I learned it’s routine to return with same credit card or rewards account.
C D
20:58 30 Mar 23
This location is the best. They are attentive and professional and always aim to please. We ordered a grill from them which was delivered quickly. There was a slight defect and they immediately rectified the situation and went above and beyond on multiple aspects of the transaction. Everyone from the GM to the delivery guys and everyone in between are always so great. We will continue to give them our business ?!
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